Shipping policy

We’re committed to delivering your order quickly and reliably. Below are the details of our shipping terms.

Shipping Rates

€4.99 flat rate for all orders under €50
Free shipping for orders over €50. Shipping costs are automatically calculated at checkout.

Delivery Area

We currently ship to all EU countries. Unfortunately, we do not offer international shipping outside the EU at this time.

Delivery Times

All orders are shipped via standard delivery, with an estimated arrival time of 2–8 business days depending on your location.

Orders placed before 16:00 (CET) on business days are processed the same day. Orders placed after 16:00 or on weekends/public holidays will be processed the next business day.

Carriers & Fulfillment

Our products are shipped directly from our trusted vendors. Depending on the item and your location, your order may be delivered by different carriers (such as DHL, Hermes, UPS, or local postal services).

Additional Information

We do not offer express or overnight shipping at this time
You will receive a tracking link once your order has been dispatched
If your package is delayed or lost, please contact us at info@alicematilda.com and we’ll assist you promptly
Because we work with multiple vendors, items in the same order may arrive in separate packages.
No customs duties apply within the EU.